Terms of Use

The mission of The Walt Disney Family Museum (WDFM) is to document, preserve, and present knowledge of and appreciation for the life of Walt Disney, his work, his legacy, and collections related to him. WDFM wishes to make available to all people the ideas, the creativity, and the artistry of Walt Disney. Along with its physical museum in San Francisco, California, WDFM has created and maintains this website in support of its mission.

Access to and use of this website and its contents are subject to the following terms and conditions and all applicable laws. Please read this visitor Agreement carefully; it is a binding legal contract between you and WDFM and by accessing and using this service, you fully acknowledge and accept its terms and conditions. The Internet is an evolving medium, and we may change the terms of this Agreement from time to time. By continuing to use the service after we post any changes, you accept this Agreement, as modified. You are solely responsible for being in compliance with the then-current terms and conditions.

We reserve the right to deny access to this website, or any service provided via this website, to anyone who violates this visitor Agreement, or who, in our sole judgment, interferes with the ability of others to enjoy this website, or who infringes the rights of others.

We respect the privacy of all users of our website. Please take a moment to review our privacy policy.

WDFM is committed to protecting the copyrights and other intellectual property rights of creative artists and others. We have taken all reasonable steps to ensure that all reproductions in our museum and on this website are produced according to applicable laws. Copyrights and other proprietary rights in the materials on this site may be the property of individuals and entities other than WDFM. You hereby acknowledge and agree that, subject to valid third-party rights, WDFM retains all intellectual property rights, including without limitation copyrights, trademarks, service marks, patents, and other proprietary rights, in and to the texts, images, marks, data, and all other content contained in this website (collectively “Materials”). WDFM expressly prohibits the reproduction, distribution, transmission, sale, transfer, creation of derivative works, modification, public display, public performance, publication, or any commercial exploitation of any Materials on this website, except for the purposes of fair use as defined in the copyright laws, and as described below.

Reproduction of any images © Disney Enterprises, Inc., © Walt Disney Studios Home Entertainment, or any other images bearing the name or likeness of Walt Disney, or the downloading of any music attributed to the Walt Disney Company or any of its affiliates or related parties is strictly prohibited without prior written authorization from:

The Walt Disney Company
500 S. Buena Vista Street
Burbank, CA 91521-9722
Tel: 818.560.1000
Fax: 818.560.1930

Reproduction of any images © Walt Disney Family Foundation or © The Walt Disney Family Museum, LLC, is strictly prohibited without prior written authorization from:

Walt Disney Family Foundation
The Walt Disney Family Museum, LLC
104 Montgomery Street
The Presidio of San Francisco
San Francisco, CA 94129 
Tel: 415.345.6800
Fax: 415.345.6896

Reproduction of any other images or material the intellectual property rights to which are indicated on this website by a © or otherwise is strictly prohibited without prior written authorization of the respective owners.

With the exception of fair use, as described below, the unauthorized reproduction, distribution, and exploitation of the Materials is not permitted. Anyone wishing to use any Materials for any purpose other than fair use must request and receive prior written permission from WDFM. Permission must be secured from any third-party rights holders before WDFM will grant permission to use any Materials.

In accordance with applicable copyright laws, any materials authored by WDFM may be used for limited personal, educational, and non-commercial purposes without permission, provided that the source of the materials is cited. Users must cite the material as they would material from any printed work; the citation should include the URL waltdisney.org in addition to all copyright and other proprietary notices contained on the materials. Note, however, that certain photographs, images, writings, artistic representations, and other works of art, as well as photographs of any of those items, may be protected by copyright, trademark, or related interests not owned by WDFM. The responsibility for ascertaining whether any such rights exist and for obtaining all other necessary permissions remains solely with the user and WDFM will have no responsibility in connection with securing such necessary rights for any materials on the website. Any use of the Materials that does not qualify as fair use is subject to WDFM’s prior written approval, and the user must request and receive such approval prior to any use.

Walt Disney Family Foundation, The Walt Disney Family Museum, Lilly Belle, and Carolwood Pacific are trademarks and service marks of the Walt Disney Family Foundation. Disneyland, EPCOT, Mickey Mouse, Silly Symphonies, Snow White, Pinocchio, Bambi, and Fantasia are trademarks and service marks of Disney Enterprises, Inc. The Academy Awards and Oscars are registered trademarks and service marks of the Academy of Motion Picture Arts and Sciences. The trademarks of other parties may also be displayed on the website and are the property of their respective owners.

Nothing contained in this website grants, by implication, estoppel, or otherwise, any right or license to use any Trademark displayed on the website without written permission of WDFM or any third-party owner of the Trademark. Your misuse of the Trademarks displayed on the Site, including alteration or use out of context, is strictly prohibited.

This website may contain links to third-party websites. WDFM is not responsible for any content of any linked website. WDFM provides these links as a convenience only, and a link does not imply endorsement, sponsorship, or any affiliation with the linked website.

WDFM is under no obligation to monitor this website and assumes no responsibility or liability arising from the content or for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained in any information within the website. Users are strictly prohibited from posting or transmitting any information of any nature to or on the website. WDFM will fully cooperate with any law enforcement authorities or court order requesting or directing WDFM to disclose the identity of anyone violating the provisions of this paragraph.

This website is provided to you “as is,” “with all faults,” and “as available” with no warranty. To the maximum extent permitted by law, WDFM, the Walt Disney Family Foundation and all related entities disclaim all warranties or conditions of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, the implied condition of satisfactory quality, and implied warranties arising from course of dealing or course of performance. WDFM does not warrant or make any representations that: (a) the website will meet your requirements; (b) the website will be uninterrupted, timely, secure, or error-free; (c) the results or information that may be obtained from use of the website will be accurate or reliable; (d) the quality of any products, services, information, other material purchased or obtained by you through the website will meet your expectations; or (e) the website or material accessible through the website is free of viruses or other harmful components. You acknowledge that if you rely on any information or content on the website, you do so solely at your own risk. Some jurisdictions do not allow the exclusion of certain warranties, so the above exclusions may not apply to you.

You expressly understand that in no event will WDFM or the Walt Disney Family Foundation or their officers, directors, managers, members, subsidiaries, affiliates, agents, licensors, or suppliers be liable for any direct, indirect, consequential, incidental, special, exemplary, or punitive damages, including, but not limited to, damages for loss of profits, goodwill, use, data, or other intangible loss, whether in an action under contract, tort (including negligence) or otherwise, arising out of or relating to: (a) your use or inability to use the website; (b) your reliance on any content on the website; (c) any goods or services purchased through use of the website; or (d) any goods or services advertised on the website; even if WDFM or any related party has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of liability for incidental or consequential damages, so some of the above limitations may not apply to you. In those jurisdictions, WDFM’s liability and the liability of our affiliates, agents, and licensors are limited to the fullest extent permitted by applicable law. You agree that our liability and the liability of our affiliates, agents, and licensors, if any, arising out of any kind of legal claim in any way connected to this website shall not exceed the amount you paid for the use of it.

These terms and conditions are governed by the laws of the State of California. By using this service, you consent to the exclusive jurisdiction of the state and federal courts located in San Francisco, California, in all disputes arising out of or relating to this Agreement or this website.

These terms and conditions express the complete understanding of the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous communications and agreements, written or oral, regarding this website. If any provision of this Agreement or portion thereof is held invalid or unenforceable, such provision or portion thereof shall be deemed severed, and the remainder of this Agreement shall remain in full force and effect. The failure by WDFM to insist upon or enforce strict performance of any provision of the Terms of Use by you or others will not be construed as a waiver of any provision or right of WDFM. You may not assign or transfer these Terms of Use or any rights hereunder, and any attempt to the contrary is void. The Terms of Use will inure to the benefit of WDFM and its successors and assigns. Section headings used in this document are for convenience only and do not have any legal effect.

For questions, inquiries, or correspondence, please contact:

Web Team
The Walt Disney Family Museum
104 Montgomery Street
The Presidio of San Francisco
San Francisco, CA 94129

LOCATION AND HOURS